The 30 Worst Taco Bell Menu Items According to Customers

Taco Bell has built a huge menu over the years, and not every item has earned a loyal following. Some dishes miss the mark on flavor, texture or value, and customers have been vocal about which ones they would skip. If you are deciding what to order, or just curious what other people think, knowing which items draw the most complaints can help.

This list covers 30 Taco Bell menu items that customers often say let them down, from tacos and burritos to breakfast and dessert. A few of them have been discontinued or only come back for short limited-time runs, and those are marked. Recipes and availability can vary by location, so your local Taco Bell may not carry everything here. For another big fast-food chain, see our list of the worst McDonald’s menu items according to customers.

1. Mexican Pizza

The Mexican Pizza has one of the most devoted fan bases at Taco Bell. It is two crispy shells layered with seasoned beef and refried beans, then topped with Mexican Pizza sauce, a three-cheese blend and diced tomatoes. Taco Bell dropped it in November 2020 as part of a round of menu cuts, brought it back in 2022, and it is on the regular menu again.

Not everyone thinks it was worth the wait. Some customers who tried it after the comeback found it plain and messy, and say much of the love for it comes from nostalgia rather than flavor. The center can go soggy quickly, and the toppings tend to slide off when you pick up a slice.

Price is another sore spot. Many customers feel it costs too much for what is basically two tostadas stacked together.

If you want a similar crunch that holds together better, try the Chalupa Supreme. It gives you seasoned beef, sour cream, lettuce, tomatoes and cheese in a thick, crisp fried shell.

2. Chicken Quesadilla

The Chicken Quesadilla is a grilled flour tortilla filled with marinated white-meat chicken, a three-cheese blend and Creamy Jalapeño sauce. It looks simple on the menu, but customers say the results can vary a lot from one location to the next.

A common complaint is the chicken itself. You may open the tortilla and find pieces that are dry or sparse, with a filling that is mostly cheese. Others say the Creamy Jalapeño sauce is either missing or so heavy that it takes over everything else.

Temperature is the other big issue. Because the quesadilla is folded and grilled, an order that sits for a few minutes can turn rubbery, and the cheese firms up as it cools.

If you like the format, try the Steak Quesadilla instead. Many customers find the steak more flavorful than the chicken. You can also ask for your quesadilla to be made fresh, which helps with the temperature problem.

3. Crunchwrap Supreme

The Crunchwrap Supreme is one of Taco Bell’s best-known items: a large flour tortilla folded around seasoned beef, nacho cheese sauce, a crunchy tostada shell, reduced-fat sour cream, lettuce and tomatoes. It still shows up often in customer complaints, and many people say it has gotten worse over the years.

The most common issue is how little is inside. You may unwrap yours and find a thin layer of beef and toppings, with mostly tortilla and shell. Customers often compare their wraps unfavorably with the fuller versions shown in Taco Bell’s ads.

Consistency is another problem. Because the wrap is assembled by hand and folded in several steps, quality depends heavily on who makes it. One order might be well packed, while the next is flat, lopsided or barely grilled.

If you want a hearty beef order that is harder to skimp on, try the Burrito Supreme. It comes with seasoned beef, refried beans, red sauce, sour cream, lettuce, tomatoes, onions and cheddar cheese. Checking your bag before you drive off also helps you catch a skimpy wrap early.

4. Cheesy Gordita Crunch

The Cheesy Gordita Crunch is a crunchy beef taco wrapped in a warm flatbread with a layer of melted three-cheese blend, then topped with Spicy Ranch, lettuce and cheddar. It has a loyal following, but some longtime fans say it has slipped, with a thinner flatbread and a cheese layer that barely shows up.

Another complaint is the balance of bread to filling. A flatbread wrapped around a hard taco shell adds up to a lot of carbs, and the beef can feel like an afterthought. For something with “cheesy” in the name, a skimpy cheese layer is a real letdown.

Price is the other sore spot. Customers often say it costs a lot for its size compared with a plain taco. The Doritos version adds a flavored shell, but some people say it turns soggy in the middle.

If you want more filling for your money, try the Chalupa Supreme. Its thick fried shell is sturdier, and the beef and toppings hold up better from the first bite to the last.

5. Bean Burrito

The Bean Burrito has been on the Taco Bell menu for decades, and it is one of the cheapest items you can order. You get refried beans, red sauce, onions and cheddar cheese in a flour tortilla. That simplicity is part of the appeal, but it is also why many customers find it disappointing.

The main complaint is texture. Many customers describe it as bland and mushy, with a single soft texture from the first bite to the last. If you are hoping for any crunch or contrast in flavors, you may find it dull.

Inconsistency is another common comment. Depending on the location, you might get a burrito packed with beans or one that is mostly tortilla with a thin line of filling. Some customers also say the cheese and onions are so sparse that the flavor falls flat.

If you want a meat-free order with more going on, try the Black Bean Chalupa Supreme. It adds a crisp fried shell, sour cream, lettuce, tomatoes and cheese to the beans.

6. Chicken Chalupa Supreme

A Chalupa Supreme ordered with chicken pairs a fried, puffy shell with marinated chicken, lettuce, tomatoes, cheddar cheese and reduced-fat sour cream. On paper it sounds like a solid handheld meal, but many customers say the real thing often falls short.

The most common complaint is the shell. You may get one that feels greasy, tastes stale or arrives limp instead of crisp. Some customers also say it breaks apart after a few bites, which leaves the toppings spilling into the box or onto your lap.

Consistency is another issue. Reviews often mention sparse chicken and a filling that is mostly lettuce and sour cream. If your local restaurant builds it carelessly, it can feel like a letdown next to the version in the photos.

If you want a chicken order that holds together better, try the Cantina Chicken Burrito. The fillings stay inside a wrapped tortilla, and it travels well if you are eating in the car.

7. Nachos BellGrande

Nachos BellGrande is a big tray of tortilla chips topped with seasoned beef, nacho cheese sauce, refried beans, tomatoes and reduced-fat sour cream. It has a loyal following, but plenty of customers call it one of the more frustrating orders on the menu.

The most common complaint is that the toppings are not spread evenly. You may find the beef and cheese piled in the middle while the chips around the edges stay bare and dry. Because the dish is built on chips, it also gets soggy fast, especially if you take it home or order delivery.

It is also hard to eat on the go. The loose toppings slide off the chips, and the tray is awkward to hold in a car. Some customers also feel the price is high when the portion looks smaller than expected.

If you want similar flavors with less mess, order the Burrito Supreme. It has the same beef, beans, sour cream and cheese, wrapped up so nothing falls off.

8. Cheesy Fiesta Potatoes

Cheesy Fiesta Potatoes are seasoned potato bites topped with nacho cheese sauce and reduced-fat sour cream. Taco Bell cut them in 2020 during a menu cleanup, and fans were upset enough that the chain brought its potatoes back in 2021. They are a regular side again, but they still draw plenty of complaints.

The biggest one is portion size. You may open the container and find only a handful of small potato pieces in a box that looks half empty. Others report that the sauce is missing or that the bites are soggy rather than crisp.

Order accuracy shows up in complaints too. If you customize the order, you may get something different from what you asked for, and you might not notice until you get home.

If you want a cheap side that is more filling, try Black Beans and Rice. It is a simple, steady option that does not lose its texture on the drive home.

9. Beefy 5-Layer Burrito

The Beefy 5-Layer Burrito combines seasoned beef, refried beans, reduced-fat sour cream, cheddar cheese and nacho cheese sauce in a flour tortilla. It is one of the cheaper ways to get a filling burrito at Taco Bell, but many customers say it falls short.

You may notice that the fillings are not spread evenly. Some bites are mostly beans, while others are mostly sour cream or cheese sauce. Since the ingredients are added by hand, the result depends heavily on who makes it.

Texture is another common complaint. Customers describe it as soft and mushy, and the beef often seems skimpy next to the beans. If it sits for a few minutes, it can turn soggy.

Some people also feel the price has crept up to the point where it no longer feels like a bargain.

If you want a beefier burrito, try the Cheesy Double Beef Burrito, which puts more seasoned beef front and center.

10. Quesarito

The Quesarito is a burrito wrapped inside a cheese quesadilla, filled with seasoned beef, seasoned rice, chipotle sauce and reduced-fat sour cream. Taco Bell took it off its menu boards in 2020, and it is no longer on the regular menu, though it has returned for limited-time runs since.

When it is available, many customers say the execution falls short of the idea. The layers do not blend well, so you get a soft, chewy outer shell around a filling that feels heavy and mushy. The rice and beef can blur together, and some people say the chipotle sauce barely comes through.

It can also be messy and uneven. Some bites are mostly cheese and rice, while others have little seasoning at all. If it sits for a few minutes, the melted cheese can turn greasy and the tortilla tough.

For similar flavors on today’s menu, try the Steak Quesadilla. It gives you the melted cheese you want, with grilled steak and a lot less bulk.

11. Naked Chicken Chalupa

The Naked Chicken Chalupa replaced the usual fried flatbread with a shell made of seasoned, fried white-meat chicken, filled with lettuce, tomatoes, cheddar cheese and avocado ranch sauce. Taco Bell first sold it in 2017 as a limited-time item, and it has only come back for short runs since. It is not on the regular menu.

Customers who disliked it often pointed to the shell. A fried chicken patty is much heavier than a tortilla, so it can feel greasy and very filling for its size. Some people also found it smaller than the ads suggested.

Others said the chicken was dry or overly breaded, and that the cool toppings were too light to balance it out. Because the chicken is the shell, it was also hard to eat without the fillings spilling out.

If you want a chicken taco on the current menu, try the Cantina Chicken Soft Taco. It gives you a more balanced bite with far less grease.

12. Double Decker Taco

The Double Decker Taco is a crunchy beef taco wrapped in a soft flour tortilla, with a layer of refried beans gluing the two together. Taco Bell dropped it from the regular menu in 2019, and it has only returned for limited-time runs since.

Many customers say the combination feels heavy and one-note. The beans make up a large share of the filling, so it can taste more like a bean wrap than a beef taco. The two shells also make it bulky, and the inner shell tends to crack as you eat.

Some people report that the soft tortilla turns gummy after a few minutes, especially if the order sits in a bag on the drive home. Others say the beef and toppings get lost under all that bread and beans.

If you want the crunch with better balance, order a plain Crunchy Taco with a side of Pintos N Cheese. You get the shell and the beans without the extra tortilla.

13. Fiesta Taco Salad

The Fiesta Taco Salad came in a large fried tortilla bowl loaded with seasoned beef, beans, lettuce, tomatoes, cheese, sour cream and red tortilla strips. It sat on the menu for decades before Taco Bell discontinued it in 2020.

Some fans still miss it, but plenty of customers felt it did not live up to its salad label. It was a heavy meal, and the lettuce played a small role next to the beef, beans, cheese and fried shell.

It was also messy. The bowl broke apart as you ate, the ingredients slid to the bottom, and the warm toppings wilted the lettuce quickly. By the end, you were often left with a soggy pile.

If you want something in the same spirit today, order the Mini Taco Salad. It is a smaller, current take on the idea that is much easier to manage.

14. Crispy Chicken Sandwich Taco

The Crispy Chicken Sandwich Taco was a crispy chicken strip with a tortilla-chip coating, folded into a puffy flatbread with creamy chipotle sauce. Taco Bell sold it as a limited-time item starting in March 2021 and pulled it later that year. A similar Crispy Chicken Taco in a regular soft tortilla came back for a while in 2023.

Many customers said the concept sounded better than it tasted. Common complaints centered on the chicken, which some described as dry or overly breaded for its size. Others found the flatbread doughy and the flavor too mild to stand out.

The fold also struggled to hold the filling. A thick strip of fried chicken in a soft shell can slide out after a few bites, which makes it messy to eat in a car.

If you want crispy chicken from Taco Bell today, the Cantina Chicken Crispy Taco is a more reliable choice. It is easier to eat and packs more flavor into each bite.

15. Grilled Cheese Burrito

The Grilled Cheese Burrito is a flour tortilla filled with seasoned beef, seasoned rice, crunchy fiesta strips, nacho cheese sauce, chipotle sauce, reduced-fat sour cream and a three-cheese blend, with more cheese grilled onto the outside. After earlier limited-time runs, it joined the permanent menu in 2023.

Customers often say it does not match the hype. If you compare it with other items at a similar price, you may find it smaller and less filling than you expected. Some reviewers say two cheaper items give you more food for the money.

It is also very rich. Between the cheese inside, the cheese outside and two sauces, it can feel greasy and heavy, and the crispy cheese crust softens quickly once it sits in a bag.

Some customers also report inconsistency, such as a crust that is barely grilled or cheese that is unevenly melted.

If you want something less heavy, try the Burrito Supreme. It has fresh toppings like lettuce, tomatoes and onions to balance the beef and cheese.

16. Grande Toasted Breakfast Burrito

The Grande Toasted Breakfast Burrito is Taco Bell’s biggest breakfast burrito. You can order it with steak, sausage or bacon, and it comes with eggs, potatoes, cheese and sauce in a toasted tortilla. Breakfast is not served at every Taco Bell, so check your location first.

The most common complaint is value. Some customers say the size does not justify the higher price compared with the smaller breakfast burritos, especially when the filling is unevenly spread.

Flavor is another sore spot. You may find the eggs have a spongy, processed texture, and some customers say the meat gets lost among the potatoes and sauce. The steak version draws criticism when it arrives dry.

Some customers point out that you can build a similar burrito for less by starting with a smaller one and adding extras.

That is the better move here. Order a Cheesy Toasted Breakfast Burrito and add the meat or extra egg you want, so you control what goes into it.

17. Breakfast Crunchwrap

The Breakfast Crunchwrap takes the hexagon shape of the regular Crunchwrap and fills it with eggs, a crispy hash brown, cheese, creamy jalapeño sauce and your choice of sausage or bacon, all folded and grilled in a flour tortilla.

Reviewers often say the filling is the problem. The eggs can taste rubbery or processed, and some customers describe the sausage version as greasy and salty enough to overpower everything else.

Texture is another common complaint. The hash brown is meant to add crunch, but it can turn soft once it is sealed inside the tortilla. You may also find the wrap heavy, with ingredients that blend together instead of standing out.

Quality can vary from one location to another, too. If your wrap has been sitting, the cheese and egg can turn dry or tough.

If you want a simpler Taco Bell breakfast that is harder to get wrong, try the Breakfast Quesadilla, with eggs, cheese and your choice of meat in a grilled tortilla.

18. Cinnabon Delights

Cinnabon Delights are small fried dough balls coated in cinnamon sugar and filled with a sweet cream cheese frosting. Taco Bell sells them in 2-packs and 12-packs, and they are one of the chain’s best-known desserts.

The most common complaint is texture. You may find that the dough turns soggy or squishy if the order sits for even a few minutes. Some customers also describe them as greasy, which makes them feel heavy after a savory meal.

Another frequent complaint is the filling. Some people bite into a Delight and find very little frosting inside.

Many also say they taste less like a Cinnabon roll than the name suggests, and more like a generic cinnamon sugar doughnut hole.

If you want a sweet finish, try Cinnamon Twists instead. They are light, crisp, cheap and much less likely to get soggy on the way home. If you do order Delights, eat them right away while they are warm.

19. Black Bean Crunchwrap Supreme

The Black Bean Crunchwrap Supreme swaps the seasoned beef in the regular Crunchwrap for black beans. It still comes with nacho cheese sauce, a crunchy tostada shell, reduced-fat sour cream, lettuce and tomatoes, folded inside a grilled flour tortilla.

If you order it, you may find it lacking in flavor. Customers often describe it as middle of the road and say they miss the seasoning that gives the original its punch. The black beans can taste mild against the cheese sauce and cold toppings.

Texture is another common complaint. The beans, sour cream and nacho cheese blend into a soft, uniform filling, and the tostada is the only real contrast. Some people also find it filling but not very satisfying for the price.

If you want a meat-free order that holds up better, try the Black Bean Chalupa Supreme. The fried shell gives each bite more texture, and the toppings sit on top of the beans instead of melting into them.

20. Spicy Potato Soft Taco

The Spicy Potato Soft Taco is a flour tortilla filled with seasoned potatoes, creamy chipotle sauce, lettuce and shredded cheddar cheese. Taco Bell removed it in 2020, brought it back in March 2021, and it is a regular vegetarian pick today.

Many customers say the filling is the main problem. You may get a taco with only a small scoop of potatoes, or potatoes that are soft and mushy instead of crisp. Some reviewers describe the result as dry and bland.

Consistency is another common complaint. One location might serve you a well-filled taco with a clear kick, while another hands you a thin one with barely any sauce. Because the taco has so few ingredients, a light hand with any of them makes a big difference.

Some customers also say “spicy” oversells it, since the chipotle sauce is fairly mild.

If you want a meat-free order with more substance, try the Cheese Quesadilla. It is simple, warm and filling.

21. Power Menu Bowl

The Power Menu Bowl came with seasoned rice, black beans, chicken or steak, lettuce, pico de gallo, guacamole, cheese, sour cream and avocado ranch sauce. It was pitched as a lighter, protein-heavy option, but Taco Bell dropped the chicken and steak versions in 2024, when the new Cantina Chicken Bowl took their place.

While it was around, many customers found it underwhelming. The most common complaint was portion size. You might open the container and find the toppings sitting on a thin layer of rice, with little else underneath.

Flavor was another sore spot. The rice and beans could taste plain, and the chicken sometimes came out dry. Without plenty of sauce, the bowl could feel bland.

It also varied from store to store. One location might load it generously, while another left it sparse.

If you want a filling chicken order today, try the Cantina Chicken Burrito. It wraps everything up in a tortilla, which makes it easier to eat on the go.

22. Soft Taco Supreme

The Soft Taco Supreme is a flour tortilla filled with seasoned beef, lettuce, diced tomatoes, cheddar cheese and reduced-fat sour cream. On paper it looks like a simple, dependable choice, but many customers say it is too plain.

The most common complaint is flavor. You get a soft tortilla and a modest amount of filling, so it can come across as bland next to other items on the menu. Some reviewers also say the beef and toppings are sparse, which leaves you with more tortilla than anything else.

Price is another frequent sore spot. Because the taco is small, you may find yourself ordering two or three to feel full, and the cost adds up quickly.

The sour cream and tomatoes can also make the tortilla wet if you do not eat it right away.

If you want a soft taco with more flavor, try the Cantina Chicken Soft Taco. It has more going on in each bite.

23. Crunchy Taco Supreme

The Crunchy Taco Supreme is a crunchy corn shell filled with seasoned beef, lettuce, diced tomatoes, cheddar cheese and reduced-fat sour cream. It has been on the menu for decades, so you might expect it to be a safe pick.

The most common complaint is value. Taco Bell built its name on cheap tacos, and some customers feel the Supreme version now costs too much for a small taco. Order a few and the total adds up fast. Value complaints like this are common at other cheap food stops too, as our list of the worst Costco food court items shows.

You may also find the filling inconsistent. Some customers report tacos that arrive with very little beef or only a scattering of toppings, so the shell is the main thing you taste.

The shell itself is another sore spot. It can arrive stale or cracked, and the sour cream and tomatoes soften it quickly if you wait to eat.

If you want a better value, order the plain Crunchy Taco and add only the toppings you care about. You keep the crunch and save a little on each one.

24. Cheesy Roll Up

The Cheesy Roll Up is a warm flour tortilla rolled around a melted blend of mozzarella, pepper jack and cheddar cheeses. It sits on the Cravings Value Menu as a low-cost add-on, which is part of why customers expect more from it than it delivers.

The most common complaint is that it is very little food. You get a thin tortilla with a modest amount of cheese, and many customers say it is gone in a few bites.

Another frequent criticism is texture. The tortilla can turn chewy as it sits, and the cheese can cool into a rubbery strip. With no sauce, beans or seasoning, the flavor can also feel plain.

Customers also mention inconsistency. Some get a well-melted roll, while others get one that is barely warm or has the cheese bunched at one end.

If you want a cheesy order that actually fills you up, try the Cheese Quesadilla. It costs more, but it is a real portion with Creamy Jalapeño sauce for extra flavor.

25. Nacho Fries

Nacho Fries are seasoned fries served with a side of warm nacho cheese sauce. After debuting in 2018, they spent years coming and going as a limited-time item, which built a lot of hype each time they returned. They are on the menu now, but many customers say the reality does not match the buzz.

The most common complaint is inconsistency. You might get a hot, crisp batch at one location and a limp, lukewarm box at another. Fries that sit lose their crunch quickly, and the seasoning can taste dusty or uneven when they are not fresh.

Value is another sore spot. Some customers feel a large order costs too much for what is essentially a side of fries. The cheese sauce portion also draws criticism, since you may run out of dip before you run out of fries.

If you want something from the same family, try Chips and Nacho Cheese Sauce. The tortilla chips stay crisp longer and hold up better to the warm cheese.

26. Cheesy Bean and Rice Burrito

The Cheesy Bean and Rice Burrito is one of the cheapest items on Taco Bell’s Cravings Value Menu. It is a flour tortilla filled with refried beans, seasoned rice, nacho cheese sauce and Creamy Jalapeño sauce.

The most common complaint is that it tastes bland. Customers often describe it as a mix of soft textures with nothing to break them up. The rice and beans can blend into one mushy bite, and the sauces do not always add as much flavor as you would hope.

Another frequent complaint is that it feels like filler. Some customers say it is too light to count as a meal, so you may still be hungry afterward.

It can be inconsistent, too. Some locations go light on the cheese sauce, which leaves the burrito dry.

If you want a burrito that works as a meal, spend a little more on the Burrito Supreme. It adds seasoned beef, sour cream, lettuce, tomatoes and onions for more flavor and substance.

27. Beefy Melt Burrito

The Beefy Melt Burrito was a value-menu burrito built around seasoned beef and melted nacho cheese in a grilled flour tortilla. Taco Bell removed it in early 2024 during a value menu shake-up, so you will not find it on the menu today.

While it was around, the most common complaint was that it felt heavy and one-note. Everything inside was soft and rich, with very little contrast in texture. Some customers said the beef and cheese blended into a single mushy bite.

Inconsistency was another frequent gripe. Depending on who made it, you might get a burrito with plenty of filling or one with most of the cheese stuck at one end. It could also turn greasy and soggy if it sat in the bag for a while.

If you want a similar cheap, beefy burrito today, order the Cheesy Double Beef Burrito. It is on the current menu and puts more seasoned beef in every bite.

28. Doritos Locos Tacos

Nacho Cheese Doritos Locos Tacos swap the standard crunchy shell for one made with Nacho Cheese Doritos seasoning, then fill it with seasoned beef, lettuce and cheddar cheese. The taco launched in 2012 and became one of the chain’s biggest hits. Even so, plenty of customers say it does not live up to the idea.

One common complaint is that the Doritos flavor is faint. You may find that the shell tastes like a regular taco shell with a light dusting of orange seasoning, so you do not get much of the chip flavor you expected.

Customers also mention the seasoning coming off on their fingers and the shell cracking quickly, which leaves a messy meal. Some say the filling looks thin when the shell is the main selling point.

Others find it too salty once you add seasoned beef and cheese to a flavored shell.

If you want a crunchy beef order with more substance, try the Chalupa Supreme. Its thicker shell holds together better and carries more toppings.

29. Cantina Chicken Bowl

The Cantina Chicken Bowl arrived with Taco Bell’s Cantina Chicken menu in March 2024. It is seasoned rice, Cantina Chicken, black beans, lettuce, purple cabbage, avocado ranch sauce, sour cream, pico de gallo, guacamole, cheddar cheese and Avocado Verde Salsa.

Even with that long list of ingredients, it draws a steady stream of lukewarm reviews. The most common complaint is value. Customers often compare it with the older Power Menu Bowl and say they get less of the toppings they want for a higher price. Some describe a bowl that is mostly lettuce and rice.

Flavor is the second sticking point. Reviewers sometimes call the chicken plain and under-seasoned, which leaves the bowl tasting flat unless you add sauce.

As with most items, portions can also vary by location.

If you want the same chicken in a handier format, try the Cantina Chicken Burrito. It wraps everything up in a tortilla, so it is easier to eat on the go.

30. Chicken Chipotle Melt

The Chicken Chipotle Melt was a small folded tortilla filled with chicken, cheese and creamy chipotle sauce. Taco Bell added it to the menu nationwide in November 2020, and it was cut in early 2024 during a value menu overhaul.

While it was on the menu, many customers saw it as a step down. It arrived just as Taco Bell retired its shredded chicken, and fans of the older chicken snacks often called the Melt a weaker follow-up. You might have found the chicken portion thin and the chipotle sauce too mild to stand out.

Size was another sore spot. At value prices you got something closer to a snack than a meal, so many people ended up ordering a second item, which cancelled out the savings.

If you want a cheap chicken item on today’s menu, try the 3 Cheese Chicken Flatbread Melt. It fills the same snack-sized role.